Thilana Rossouw

Telephone: (021)9451595

E-Mail:  info@dealtraining.co.za

22 Bloem Street, Boston, Bellville, 7530

DEAL TRAINING

www.dealtraining.co.za

· Coordinate events, meetings and travel arrangements (5 Recertification points)

· Meetings and Minute Taking (8 Recertification points)

· Process incoming and outgoing telephone calls (4 Recertification points)

· Self and Time Management (8 Recertification points)

· Course in Professional and Business Writing (8 Recertification points)

· Personal Leadership and Self-Empowerment (8 Recertification points)

· Quality service aimed at customer satisfaction (6 Recertification points)

· Increasing my effectiveness (8 Recertification points)

· Plan, Monitor and Control and Information System (5 Recertification points)

· Report Writing (5 Recertification points)

Telephone:  0861872468

E-Mail: training@cbm-training.co.za

P.O. Box 2582, Bedfordview, 2008

CBM TRAINING

www.cbm-training.co.za

· Time, Priority & Productivity Management for Secretaries and PAs and Administrators (8 Recertification points)

· Implementing Practical Confidence and Assertiveness Skills (4 Recertification points)

· Knock-Your-Socks off Telephone Skills (4 Recertification points)

· The e-Generation Secretary (4 Recertification points)

· Business Negotiation Skills for Office Professionals and Secretaries and PAs (8 Recertification points)

· The Essentials of Professional Business Etiquette and Corporate Image for Secretaries and PAs (8 Recertification points)

· A Secretary’s Guide to Preparing Powerful Presentations with MS PowerPoint (8 Recertification points)

· Finance, Accounts and Budgets for Secretaries and PAs (8 Recertification points)

· Business Writing for Secretaries and PAs (8 Recertification points)

· Microsoft Excel for Secretaries and PAs (8 Recertification points)

· Professional Business Communication Skills (8 Recertification points)

· Key Skills for Professional Secretaries and PAs (4 Recertification points)

· Professional Event Management (8 Recertification points)

· The Effective Executive Secretary (8 Recertification points)

· Office Management (8 Recertification points)

· A Secretaries guide to Meeting and Minute Takings (4 Recertification points)

· Dealing with Difficult People (4 Recertification points)

· Telephone Etiquette and Frontline Reception Skills (4 Recertification points)

· The Accounts Assistant (7 Recertification points)

PAPILLON TRAINING

www.papillontraining.co.za

· Key Competencies for Secretaries and Personal Assistants (6 Recertification points)

· 5-Day MBA for Office Professionals (16 Recertification points)

· The Fundamentals of Project Management (8 Recertification points)

· Business Accounting (10 Recertification points)

· Mentoring and Coaching (5 Recertification points)

· Dealing with Diversity at Work (5 Recertification points)

· Women at work (5 Recertification points)

· Effective Business Communication (5 Recertification points)

· Executive Secretaries and Personal Assistants Training (7 Recertification points)

· Leadership Skills for Office Professionals (7 Recertification points)

· English Language and Business Communication (9 Recertification points)

· 5 Day Business Administration Skills Development Workshop (16 Recertification points)

IIR Training

www.iir-training.co.za

· Powerpoint and Presentation Skills for Secretaries (12 Recertification points)

· Business Writing Skills for Secretaries (12 Recertification Points)

· Professional Office Management (8 Recertification Points)

· Business Etiquette and Workplace Image (8 Recertification Points)

· Minute Taking and Meeting Management (8 Recertification Points)

· Strategic Thinking for Secretaries (8 Recertification Points)

· Finance and Budgets plus MS Excel for Secretaries (12 Recertification Points)

· Dealing with Difficult People (8 Recertification Points)

· Assertiveness Skills plus Self Defence (12 Recertification Points)