The Institute for
Certified Administrative Professionals

"Home for the Office Professional Dedicated to life long learning"

The Institute for Certified Administrative Professionals (ICAP) encourage employers to investigate the benefits of the CAP® and CAP-OM® programmes to an overall secretarial training plan. The ratings facilitate professional growth and development, encourage pride in the secretarial / office professional role and provide holders of the above ratings with a constructive stepping stone to managerial responsibility.

The CAP® and CAP-OM® ratings are the achievement of the internationally recognised standard of proficiency as a professional secretary / office professional. The CAP® and CAP-OM® qualifications will enable secretaries to reach a professional standard never previously available in this country.

The CAP® and CAP-OM® programmes are self-study, distance learning programmes and are ideally suited to office professionals who are planning on pursuing career advancements. From 2011, the programme is also offered on-line with a facilitator available to answer all queries and to mentor students where necessary. ICAP also offer in-house workshops for groups of delegates.